To find out exactly what apps they are paying for, follow these steps:
- On the old dashboard, go to Account & Setup
- Click Monthly Statements under Billing & Statements
- Open their most recent statement under Clover Plan & App Statement
- There they will see which apps, if any, they are paying for.
To no longer be charged monthly for these apps, follow these steps:
- On the dashboard click More Tools on the left-hand side.
- Underneath that after clicked they will see Installed Apps.
- Find the apps that are being paid for and click on them.
- You will see three little dots on the right side of the screen, click those and select Uninstall. After that they will no longer be charged for that app